Tech Coach
Tech Coach makes mobile phone and smart device mishaps feel like they never happened. Discover instant, always-on access to a Tech Coach expert and quickly solve most device issues. Plus, enjoy access to digital tools, manage repairs, and even file a claim with Asurion® straight from the app. We make it easy to get the tech help you need, right when you need it. Through the app, enjoy these benefits: • Instant access: Connect live or via text chat in seconds • One stop for solutions: Get 24/7 support that the take the time to get your issues resolved • Smarter support: Get the most out of your device with proactive tips for device setup, OS upgrades, and other relevant tech topics • Expand your tech: Support for your device and connecting it to virtually anything else. • Easily find your protection plan benefits • Fast, hassle-free claim filing with Asurion ® directly from the app • One-touch access to your protection plan for tracking device repairs and replacements • Manage the repair and replacement options included in your protection plan • Experience a personalized, one-on-one session with a Tech Coach This app uses the Device Administrator permission. In order to provide remote support and screen sharing capabilities, some devices require device administration access. This access will only occur with your permission, and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
