AnswersAnywhere
Every service business is searching for ways to improve efficiency and profitability. Our mobile interface places the technical information you need in the palm of your hand, making first-time fixes faster and simpler. We take your existing data and transform it into an active knowledgebase, making fault diagnosis and parts identification quick and simple for service engineers. Benefits: • Increase your profit margins by improving the efficiency and effectiveness of your service engineers • Less wrong parts plus more first-time fixes means happier customers and more recommendations • Eliminate ordering errors by transforming your parts data into an interactive mobile tool • Accessing the technical answers you need means less time on site and more service visits per day • Reduce the number of return repair visits, keeping your team on schedule with appointments and KPIs Features: • Interactive documents for fast and accurate information – on or offline • Information from multiple sources incl. PDF, scanned hardcopy, XML, HTML consolidated into a single knowledgebase • Links exploded parts diagrams to parts lists so technicians can identify, locate and order parts easily and accurately • Search facility • Add to picklist - Once the fault has been diagnosed, save the required part code(s) to your pick list – then save it or share with colleagues. No more scribbled notebooks filled with part codes • Data management – Nomadycs CMS designed to deal with technical data, managed in house or by the client • Over the air updates - users receive automatic data updates through WiFi, meaning you’re always fully connected to the latest manufacturer approved technical information • Shiny new interface – a good looking, easy to use and highly functional app
